Meeting the needs of Ohio’s
Long-term Care Professionals since 1946

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Ohio Department of Aging

Top Resident Satisfaction Survey Scores


2011 Top Resident Satisfaction Survey Scores

Ohio's Resident Satisfaction Survey asks family members of skilled nursing facility patients about their satisfaction with over 60 aspects of the facility's services.  The survey is conducted by the Scripps Gerontology Center of Miami University, under contract with the Ohio Department of Aging (ODA).  In alternate years, ODA contracts for interviews of skilled nursing facility families.  The satisfaction questionnaires were developed by impartial researchers and tested to ensure their validity.  The ratings are based on two key questions: "Overall, do you like this facility?" and "Would you recommend this facility to a family member or friend?"

 

Congratulations to our member facilities for earning recognition from their residents and the Ohio Department of Aging in the resident satisfaction surveys conducted last year.

 

Six OHCA Member SNFs were recognized by ODA for being among the top 25 skilled nursing facility resident satisfaction surveys:

  • Bowling Green Manor
  • Rosary Care Center
  • Swanton Valley Care and Rehabilitation Center
  • Saint Angela Center
  • Vancrest Of Convoy
  • Willows At Bellevue

 

Six member SNF facilities scored 100 on the top two questions (Overall, do you like this facility?" and "Would you recommend this facility to a family member or friend?):

  • Elmwood Nursing Home
  • Fairview Hospital Skilled Nursing Unit
  • Genesis Healthcare System
  • Rosary Care Center
  • Ursuline Center
  • Vancrest Of Convoy

Five OCAL Member assisted living facilities were recognized by ODA for being among the top 25 RCFs in resident satisfaction surveys:

  • Briarwood Village
  • Elmwood Assisted Living at the Springs the Inn Beautiful
  • Genoa Retirement Village
  • Patriot Ridge Community
  • Roselawn Manor

 

Nine OCAL member RCFs scored 100 on the top two questions (Overall, do you like living here?" and "Would you recommend this place to a family member or friend?):

  • Elmwood Assisted Living At The Springs The Inn Beautiful
  • The Gardens Of French Creek At Avon Oaks
  • Humility House
  • Lincoln Park Manor
  • Maplewood Of Shane's Village
  • Ohio Valley Manor - Birch Place
  • Patriot Ridge Community
  • Saint Mary's Living Center
  • Triple Creek Retirement Community